FAQ

  • Terms of use

    In order to purchase products on onlymadeingabon.com (“Site”), you must register and agree to these Terms of Use (“Terms”). The Terms constitute a binding agreement between you (“You” or “Your”) and Only Made In Gabon LLC (“We”, “Us” or “Our”), the owner and operator of the Site.

  • Registration

    You register with the Site by creating an account, including a login name, password and other contact and payment information. All the information You provide on the Website must be correct, current and complete. You should treat Your login and password as confidential information and not share them with third parties. You are responsible for all actions taken on the Site accomplished via Your account and must immediately notify Us in the event that You become aware of any unauthorized use of Your account.

  • Product orders and prices

    We confirm orders by email confirmation. Availability of products displayed on the Site are not guaranteed and may be out-of-stock or discontinued by Us in our discretion. Actual product colors on the Site may vary from what is displayed on Your equipment. Prices are in U.S. Dollars and do not include any applicable taxes that may apply based on your shipping address.

  • Shipping and Delivery

    Shipping fees are in addition to the product prices and are set forth on the order confirmation page. Delivery is complete upon Our providing products to a common carrier.

  • Returns and Refund Policy

    If You are not satisfied with Your order, Except for products designated on the Site as “non-returnable”, You may return any unused products within ten (10) days from the date of delivery (“Return Period”). Products meeting each of the following criteria may be sent back within the Return Period:

    • You must send Us an email message advising us of the name of the product(s) and the date of your order
    • The product(s) must be unused, unworn, unwashed and in the same condition in which You received it
    • The product(s) must be returned in its original packaging with all tags attached
    • If more than one product is being returned from a single order, all products must be returned in a single shipment and
    • The returned product(s) must be shipped from the United States

    If all of the above criteria are met, We will refund the purchase price and any sales tax You paid Us. Refunds are processed within three business days of Our receipt of returned products and will be credited back to the same payment method You used for the original order.

  • Prohibited Uses

    You agree not to access or use the Site:

    • In any way that violates any applicable law or regulation,
    • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter" or "spam" or any other similar solicitation,
    • To impersonate Us, another user, or any other person or entity,
    • To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm or create liability for Us or users of the Site,
    • In any manner that could disable, overburden, damage, or impair the Site or interfere with any other party's use of the Site, including their ability to engage in real time activities through the Site, or
    • Via any robot, spider or other automatic device, process or means.
  • Ownership

    All right, title and interest in and to the Site, including all information, software, text, displays, images, video and audio) and the design, selection and arrangement thereof and its underlying technology vests exclusively in Us and/or our affiliates and licensees. No right, title or interest in or to the Site or any of its content is transferred to You, and all rights not expressly granted are reserved by Us.

  • Privacy

    The Site is governed by our Privacy Policy, which is incorporated here by reference, including your consent to our use of Your information to send You emails and other marketing materials relating to the Site and our products.

  • Indemnification

    You agree to indemnify, defend and hold Us, our affiliates, agents, officers, employees and licensors harmless from and against any and all claims and expenses, including without limitation reasonable attorney fees, in any way arising out of or related to your use of the Site, a violation of these terms or any other law or regulation.

  • Disclaimer of warranties

    We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the site or any services or items obtained through the site or to your downloading of any material posted on it. The site, and any services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. We hereby disclaim all warranties of any kind, either express or implied, statutory or otherwise, including but not limited to any warranties of merchantability, non-infringement and fitness for particular purpose.

    The foregoing does not affect any warranties which cannot be excluded or limited under applicable law.

  • Limitation of liability

    You agree that we shall not be liable for any damage, loss or expense of any kind arising out of or resulting from your use of the site, regardless of whether such damage, loss or expense is based in tort, contract or otherwise. In no event shall we be liable to you for any direct, indirect, special, incidental, consequential or incidental damages regardless of whether we have been advised of the possibility of such damages.

  • Governing Law and Jurisdiction

    These Terms are governed by the laws of the State of Delaware without reference to its conflict of laws provisions. You agree that any dispute related to the Terms and/or Your use of the Site shall be brought in the United States District Court for the District of Delaware or the state courts in New Castle County, Delaware and You waive any claim that such courts do not have personal jurisdiction or are an inconvenient forum.

  • Entire Agreement

    These Terms constitute the entire agreement between You and Us with respect to the Site and it supersedes any and all prior or contemporaneous communications. We reserve the right to modify these Terms and will notify You via email of any material changes to the Terms. Your continued use of the Site constitutes acceptance of the modified Terms.

  • Privacy Policy

    This privacy policy summarizes what personally identifiable information that Only Made In Gabon LLC (“We”, “Us” or “Our”) may collect from you (“You” or “Your”) at onlymadeingabon.com (the “Site”) and how We may use this information.

  • Information Collection

    We will only collect personally identifiable information (such as name, address, telephone number, or e-mail address) that You provide when purchasing products through the Site and via Your e-mail or other correspondence directed to Us. We also collect general information (such as the type of browser You use, the files You request, and the domain name and location from which You request information) to improve the Site and better meet Our users’ needs.

  • Use of Information

    We will use the information You supply in the following ways:

    • to respond in placing Your orders and otherwise replying to Your inquiries
    • to supply You with requested information on Our products or services that may be available on or through the Site
    • to provide You with a personalized experience while You are using the Site and
    • to send You marketing email and other related correspondence that We believe may be of interest to You (unless you opt out of receiving such email in the future)

    Except in the event of a corporate sale, merger, consolidation or other similar event, We will not sell Your personal information to any third party without Your consent. We may use authorized third parties to collect, track and process your personally identifiable information for specific purposes such as order fulfillment and processing payment for an order.

    If You have submitted personal information on the Site and would like it removed, please contact us at [insert web link]. We will use commercially reasonable efforts to comply with Your request.

    We will also release Your personally identifiable information, as required by applicable law or if pertinent to a judicial or governmental investigation.

  • Cookies

    We may make use of a technology called "cookies", in order to provide You with a personalized experience on the Site. "Cookies" are data that may be sent to Your Web browser and stored on Your computer. This allows Our server to recognize you when You return to the Site. Most Web browsers can be configured to not accept cookies, or to notify You if a cookie is sent to You. Understand that, should You decide to configure Your browser to not accept cookies, Your experience on the Site may not be personalized.

  • Privacy Policy Changes

    We reserve the right to modify this privacy policy and will promptly reflect any such modifications in these Web pages.

  • Contact

    Any questions about this privacy policy or Our information collection and sharing practices should be directed to [add name, email address and phone number].